FREQUENT ASKED QUESTIONS

1)      Do you have a showroom / shop?
A.       Yes, we do! Our shop is located at E2-03-02, Block E2, Level 3, Sunway Geo Avenue, Jalan Lagoon Selatan, Bandar Sunway, 47500 Subang Jaya, Selangor, Malaysia.

 

2)      What are the operating hours of Tech Armory?
A.       We are open every Monday to Saturday from 11am to 6pm and closed every Sunday as well as Public Holidays. Follow our Facebook page for the latest updates on our operating hours

 

3)      How do I contact Tech Armory?
A.       You can contact us via:

        i.      Phone: 03-67347962 (during operating hours)

        ii.     Whatsapp: +6017-2891355

        iii.    FB Messenger @ www.facebook.com/tarmory

        iv.    Website Chat @ www.commandospc.com (we will respond as soon as we are online, even outside operating hours)

        v.     Email @ info@commandospc.com

 

4)      How do I claim warranty for my Commandos laptops / desktop?
A.       Always keep a copy of your purchase receipt, either in hardcopy or softcopy form. During the warranty period, you can just contact us, visit the nearest service center or walk into our shop for assistance
B.       For system-related error, we will assist you remotely.

 

5)      If I am unable to walk in for warranty claims, are there other places I can go to?
A.      Yes, we have appointed Highpoint Service Network in Malaysia as our Service Collection Points for Commandos laptops. You may refer to the full list of service centers here: Check here
B.      If you are out of reach of any service point, you may ship back the item to us for warranty claims or repair. We will send you guidelines for proper packing of the laptop / desktop to proceed further.

 

6)      Are there any add-on purchases for warranty extensions?
A.       Warranty Extension can be purchased with the add-on price listed for selected products. It can only be added on during the process of a new purchase. It cannot be purchased after.


For More Complete FAQs please check 
HERE

 

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